Privacy Notice

Who we are

PulseTrader Pro is operated by PulseTrader Pro Pty Ltd, ABN 526 707 111 389, an Australian owned and Operated Company. You can contact us at info@pulsetraderpro.com.

What we collect

When you submit an enquiry, we may collect your name, email address, phone number, country, estimated starting capital, exchange experience, enquiry notes, and consent choices.

Why we collect it

We collect this information to assess your enquiry, contact you about your request, maintain internal records, improve our onboarding process, and, where you have consented, send you product or launch updates.

How we store and use it

Submitted information may be stored on our website hosting environment and in Brevo, our contact management and email platform provider. Access is limited to authorised personnel and service providers who need the information for business operations.

Disclosure to service providers

We may disclose your personal information to service providers who help us run our website, manage communications, or operate our systems. This may include website hosting providers, email delivery providers, CRM providers, and technical support providers.

International disclosure

Some service providers may store or process information outside Australia. Where this occurs, we will take reasonable steps to ensure your information is handled in a way that is appropriate for the services being provided.

Marketing communications

If you opt in to receive updates, we may send you marketing or product communications. You can opt out at any time using the unsubscribe link in an email or by contacting us directly.

Access and correction

You may request access to the personal information we hold about you, or ask us to correct it, by contacting us at [insert contact email].

Complaints

If you have a privacy complaint, please contact us first so we can try to resolve it.